Choosing a Intruder Alarm

It is important to understand that intruder alarms should not be installed instead of taking physical measures to secure your home. Rather they should be seen as having some deterrent value and a means of summoning help if those physical measures are breached.

Types of Alarm Systems

There are two main types of alarm systems:

Audible only
When the alarm is activated it operates an internal and/or external siren to call attention to the property and encourage the offender to leave.

These systems can be DIY or professionally installed

Remotely Monitored System
When the alarm is activated it sends a signal to a central monitoring station who in turn will automatically call a keyholder of your choice, and if you require it, the police.

These systems require professional installation and there will be a fee for the monitoring service.

If you decide on police response to your alarm it must be installed and maintained by a company that conforms to the Association of Chief Police Officers (ACPO) security systems policy, and whose business is subject to inspection by an independent body accredited to the United Kingdom Accreditation Service (UKAS). Currently only two such organisations are accepted by the police:

The National Security Inspectorate (NSI).
Tel: 01628 637512
E-mail: nsi@nsi.org.uk
Website: www.nsi.org.uk

The Security Systems and Alarm Inspection Board (SSAIB).
Tel: 0191 2963242
E-mail: ssaib@ssaib.co.uk
Website: www.ssaib.org

Regardless of the type of system you choose, either of these organisations will give you details of their member companies who operate in your locality.

Important Points to consider

Before disclosing personal security details, check the address and credentials of the company and proof of identity from their representative.
Obtain written Quotations from at least two companies.
Ask if the security representative can supply you with a list of police rules for occupiers of ‘monitored’ alarmed premises and also written confirmation that they are currently registered with the Police Force in your area, for the transmission of alarm activations from new installations?
Ensure that the quotation specifies that the installation will be to European/British Standards for that relevant security system. Also does it include the terms of maintenance and monitoring contracts?
Does the company operate a 24-hour call-out service and emergency attendance within four hours?
Is the installation of a security system a requirement of your insurance company and if so, is the security company acceptable to your insurer?

Using your alarm system

The installing technician should explain the operation of the system to you when the installation is completed. Read any instructions and ensure you and members of your family who may use the system are familiar with setting and unsetting the alarm.

Arrange for a responsible person to hold keys to your home and be able to operate the alarm so that any alarm activation may be dealt with if you are not available. Where audible-only systems are installed it is beneficial for neighbours to be aware of the installation and to give mutual help by reporting any activation that appears to be accompanied by criminal or suspicious activity.

Any false alarm should be investigated and the cause corrected or the system modified. External sirens and bells should not operate for more than 20 minutes. Remember that excessive noise from alarms and frequent false alarms can irritate neighbours and could lead to complaints under environmental and noise legislation.

PLEASE NOTE

When investing in an intruder alarm for your home or business it is advisable to have it professionally installed. It is not advisable to deal with cold callers or telesales enquiries – you should avoid doing doorstep or telephone business. If you have serious doubts about the legality or sales techniques being employed by this type of Security Company, you should contact the Police or Trading Standards for advice.