Where the design dimensions of an entry hall in a block of flats are sufficient it may be preferable to provide ‘through-the-wall’ mail delivery into a secure internal letter box, thereby negating the need for the postal worker to enter the building. Such a box must be robust in construction and be installed in accordance with the manufacturer’s specifications. Anti-arson design features may also be advised if such crime risks are present.

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Where multiple boxes are to be used within the entrance hall of a block of flats, the boxes must be robust in construction and be installed in accordance with the manufacturer’s specifications. Depending on crime risk it may be necessary for such letter boxes to be located within an ‘airlock’ access controlled entrance hall, whereby access can be gained by the postal worker through the outer door only. If this additional requirement is necessary the CPDA will advise the applicant in writing at the time of application.

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