“I am delighted that BOSS are working so effectively to reduce crime at petrol station forecourts”

BOSS has been campaigning to reduce forecourt crime and keep petrol stations safe and secure for more than 30 years. BOSS services are intended to reduce crime, help retailers to recover money owed, improve the efficiency of gathering information and reduce demand on precious police resources when retailers report drive off and no means of payment incidents to the police.

Through its Payment Watch service, BOSS help to recover more than £35 million every year on behalf of forecourt operators and their BOSS Payment Watch service has become the most successful deterrent against potential offenders. It is sensitive to retail customers who genuinely make mistakes, but firm enough to deal with persistent offenders.

Find out more about BOSS and their Secured by Design accredited crime reporting system here.

Claire Nichol, Executive Director at BOSS, said:­­ "BOSS devised Payment Watch to combat the growing trend of unpaid fuel incidents by allowing forecourt operators to efficiently recover losses. The service tracks and processes unpaid fuel cases, contacts offenders to arrange payment, and reduces the need for legal action. Its success lies in streamlining recovery, saving time, and boosting compliance”.

Doug Skins, Secured by Design, said: "I am delighted that BOSS have renewed their membership with Secured by Design. Estimates are that forecourt crime such as bilking, drive-offs and no means of payment incidents costs forecourts around £100 million every year and this has a detrimental effect on retailers and honest customers alike.

“I am delighted that BOSS are working so effectively to reduce crime at petrol station forecourts, as this not only benefits retailers business but also reduces demand on our Police Forces”.