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Secured Environments success for Crawley’s County Mall

County Mall shopping centre in Crawley has achieved the Police Secured Environments award for the third time. Supported by its managing agent JLL, the centre underwent a thorough audit of their security processes and procedures, which included consultation with management, security staff and other staff as part of the assessment process for the award.

The retail sector has been hard hit by the Covid-19 pandemic, but as shoppers are returning it was important to the team at County Mall to continue to ensure they have good security management processes in place to enable them to respond to existing risks but also continue to adapt to new and changing challenges such as those presented by the evolving nature of the pandemic. Meeting the Secured Environments principles demonstrates that they have those management processes in place, and that the organisation is committed to providing a secure environment for everyone that works at or visits the site.

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Simon Cuckow, Centre Manager at County Mall, said: “After a challenging two years, it’s great to see that we have been reviewed and judged to be performing at the required standard to achieve this award."

Charlotte Howell, Research Manager at Perpetuity Research, said: “Now, perhaps more than ever before, its crucial for organisations to have structures and processes in place to be able to respond to a wide range of security challenges. This is a fantastic achievement for the County Mall and JLL team.”

Guy Ferguson, CEO at Police CPI, commented: “Congratulations are due to County Mall shopping centre for rising to this challenge and meeting the high standards required to achieve the Secured Environments award for a third time. This type of good security is valued by both employees and customers”.

Secured Environments Master over 60mm Col

The Secured Environments Accreditation has been developed through the partnership of Police CPI and Perpetuity Research and Consultancy International Ltd., a specialist in community safety, crime risk management & security management. For more information about the Secured Environments process and principles visit