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Stopping crime before it occurs – PSM foils business park break-in

Professional Surveillance Management Ltd (PSM), one of the latest companies to join Secured by Design (SBD) and the first remote monitoring CCTV company to have achieved SBD’s Police Preferred Specification, has been busy assisting the fight against crime this weekend, foiling a break in at a business park.



The company’s unique approach to crime-fighting was put to the test when an intruder brandishing an angle grinder attempted to cut through the main gates of a business park.

PSM’s Senior Operator Keith, who has over 20 years’ experience working in a control room environment and responding to alarm activations, jumped into action, issuing audio warnings and notifying the police and a business park key holder. The intruder fled, failing to gain entry.

Kerry Jones, Professional Surveillance Management said: ”Without PSM’s intervention, the intruder could have caused devastation for many businesses on the estate. Luckily these owners recognised the value of PSM’s tailored remote monitoring services many months ago and arranged for our proactive service to be installed.

“Not a day goes by without our audio warnings challenging trespassers and potential criminals, forcing them to abandon their plans of attack. This weekend was no exception”.

PSM offer remote monitoring CCTV solutions and a diverse range of surveillance services, with their monitoring system ensuring that when an intruder breaches a restricted area of a premises (by triggering motion sensors), an immediate alarm containing CCTV images is transmitted to PSM’s NSI Gold fully accredited 24 hour Remote Video Receiving Centre.

Trained operators visually verify the cause of alarm and take necessary and immediate action – including issuing audio warnings - to deter potential criminals, tell them they are being monitored and warn them that the emergency services are on their way. The accomplished team of senior operators each have over 20 years’ experience

PSM’s entire operations, including alarm receiving software, is created, developed and controlled in-house, allowing a bespoke and tailored monitoring service. Software can be adapted to suit individual client and installer needs, rather than them having to fit into the limitations of ‘off the shelf’ software.

SBD is a police-owned organisation that works on behalf of the Police Service throughout the UK to deliver a wide range of crime prevention and demand reduction initiatives.

SBD plays a significant crime prevention role in the planning process to design out crime in a wide range of building sectors. It has achieved some significant success including one million homes built to SBD standards with reductions in crime of up to 87%.

SBD have many partner organisations, ranging from the Home Office, Ministry of Housing, Communities & Local Government and the Police Service through to local authorities, housing associations, developers and manufacturers and work closely with standards and certification bodies to ensure that their publicly available standards actually meet the needs of the police and public alike.

Products must be subjected to vigorous testing and auditing by an accredited third party organisation before being allowed to carry the SBD logo – this is the only way for companies to obtain police accreditation for security related products in the UK.

Professional Surveillance Management (PSM) Ltd
Tel: 01942 366291

Secured by Design