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PSM - Catching criminals is in our DNA

Secured by Design member Company Professional Surveillance Management’s (PSM) ‘rapid response’ operators have successfully stopped intruders at a research laboratory and construction company, potentially preventing thousands of pounds worth of damage.

Recently two men were seen approaching one of their clients’ sites, a healthcare research laboratory in Halifax. The men were acting suspiciously, approaching a building without authorisation and disregarding pre-recorded audio warnings. Only when PMS’s operators issued live audio warnings, addressing the entrants directly and describing their appearance and behaviour, did they get the message and stop their approach to the building⁠⁠.

PSM also recently promptly alerted the police to a break-in at the administration building of a London-based construction company, preventing thousands of pounds worth of damage. The company were so impressed with the service that PSM provided that they put forward contracts for PSM to monitor a number of their other sites, passing on their thanks and reporting that they were ‘extremely impressed’ with the work of PSM.

PSM cctv monitoing criminals dna WEB

Kerry Jones, Professional Surveillance Management said, “Criminals always underestimate PSM’s capacity to deal with their antics, ignorant of the fervour with which we safeguard our clients and make the world a safer place for everyone, little by little.

“It is as though the criminals forget that the people who combat their malicious exploits are passionate about what they do - people, who care about the welfare of others, and whose passion it is to protect them.

“They simply cannot compete with our team, whose combined remote monitoring experience spans several decades. We have seen it all and stopped it all”.

PSM offer remote monitoring CCTV solutions and a diverse range of surveillance services, with their monitoring system ensuring that when an intruder breaches a restricted area of a premises by triggering motion sensors, an immediate alarm containing CCTV images is transmitted to PSM’s NSI Gold fully accredited 24 hour Remote Video Receiving Centre.

PSM’s trained operators visually verify the cause of alarm and take necessary and immediate action – including issuing audio warnings - to deter potential criminals, tell them they are being monitored and warn them that the emergency services are on their way. The accomplished team of senior operators each have over 20 years’ experience working in a control room environment and responding to alarm activations, with the team preventing numerous break ins during the last year alone.

PSM’s entire operations, including alarm receiving software, is created, developed and controlled in-house, allowing a bespoke and tailored monitoring service. Software can be adapted to suit individual client and installer needs, rather than them having to fit into the limitations of ‘off the shelf’ software.

You can find out more about PSM, the first remote monitoring CCTV company to have achieved Secured by Design’s Police Preferred Specification, and their SBD accreditation here: