Skip to main content

"Stopping crime before it occurs is the most effective crime fighting tool of all" - Professional Surveillance Management latest to join Secured by Design

Professional Surveillance Management Ltd, is one of the latest companies to join Secured by Design (SBD), the national police crime prevention initiative which works alongside Police Forces throughout the UK to reduce crime and design out crime.


Professional Surveillance Management (PSM) has become the first remote monitoring CCTV company to have achieved Secured by Design’s Police Preferred Specification. They offer remote monitoring CCTV solutions and a diverse range of surveillance services, with their monitoring system ensuring that when an intruder breaches a restricted area of a premises (by triggering motion sensors), an immediate alarm containing CCTV images is transmitted to PSM’s NSI Gold fully accredited 24 hour Remote Video Receiving Centre.

Trained operators visually verify the cause of alarm and take necessary and immediate action – including issuing audio warnings - to deter potential criminals, tell them they are being monitored and warn them that the emergency services are on their way. The accomplished team of senior operators each have over 20 years’ experience working in a control room environment and responding to alarm activations.

PSM’s entire operations, including alarm receiving software, is created, developed and controlled in-house, allowing a bespoke and tailored monitoring service. Software can be adapted to suit individual client and installer needs, rather than them having to fit into the limitations of ‘off the shelf’ software.

SBD Development Officer Hazel Goss said: “It was lovely to meet the team at Professional Surveillance Management and have them join Secured by Design as a new member. I had the privilege of being shown round and shown how the system all works and informed of some the excellent success stories that they have had in stopping crime. I’m really looking forward to working with them”.

Kerry Jones, Professional Surveillance Management said: “Since its inception the entire focus of PSM has been to prevent our clients suffering from criminal activities, whilst liaising with the police in a timely and appropriate manner. It is with that background that the team and I at PSM are delighted to be the very first remote monitoring CCTV company to have achieved Secured by Design’s Police Preferred Specification.

“We are wholly committed to delivering exceptional service and this recognition by the police owned national crime prevention initiative is a testament to the skill and dedication of our team.

"We excitedly look forward to working directly with Police Chiefs and combining our unique skills and passion for crime prevention with their experience and total commitment to the public to achieve exceptional results for our clients.”

SBD is a police-owned organisation that works on behalf of the Police Service throughout the UK to deliver a wide range of crime prevention and demand reduction initiatives.

SBD plays a significant crime prevention role in the planning process to design out crime in a wide range of building sectors. It has achieved some significant success including one million homes built to SBD standards with reductions in crime of up to 87%.

SBD have many partner organisations, ranging from the Home Office, Ministry of Housing, Communities & Local Government and the Police Service through to local authorities, housing associations, developers and manufacturers and work closely with standards and certification bodies to ensure that their publicly available standards actually meet the needs of the police and public alike.

Products must be subjected to vigorous testing and auditing by an accredited third party organisation before being allowed to carry the SBD logo – this is the only way for companies to obtain police accreditation for security related products in the UK.

Professional Surveillance Management (PSM) Ltd
Tel: 01942 366291

Secured by Design